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Help Card: Referral Sites |
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This report identifies the web sites from where your users arrived at your site. A referral site is any site on the Internet that contains a link to your site. You can use this information to gauge the effectiveness of external links, and assess user behaviour trends (i.e. certain types of sites may be generating more traffic than others). These findings can then be used to influence future marketing campaigns. It can also assess the performance of any link partnerships you may have.
You may see your own site in the list of referral sites. This occurs because most referrals in any given visitor session will in fact be internal (one page on your site will be the referral to the next page). However, this is rarely useful, as it is generally more important to identify external referral sites. To exclude your internal referrals, check the "Self referrals" box in Settings > Options > Ignore. You will also need to enter your default site URL in Settings > Analysis > URL > Default Host.
Referrals from search engines and advertising campaigns appear in their own reports. Please refer to the User Guide for more details.
"[NO REFERRAL]" entries refer to when visitors manually type your site URL into a browser, or when your site is referenced in an email.
If the only entry you see is "[NO REFERRAL]", then it is likely that your web server is not logging referral information. Please refer to your web server documentation for more information about log customization.
"[BOOKMARKS]" entries refer to URLs that were bookmarked (favorites list in Internet Explorer) by the visitor.
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Vertical axis: Referral Site.
Name of the web site that is referring visitors to your site.
Horizontal axis: Hits (default). Changing the sorting options in Settings > Statistics will alter the horizontal axis to the new sort method. This report can be sorted/graphed by hits, bytes, sessions, pages or errors.
Red lines:
HTTP errors (Page not found, server error, etc)
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Referral:
Name of the web site that is referring visitors to your site. Click the hyperlink to visit the corresponding referral site.
Hits (%):
Hits generated within sessions that were initiated by the corresponding referral site. (Percentage of hits as a proportion of all hits that have a referral site.)
Bytes (%):
Raw bytes transferred as a result of hits within sessions that were initiated by the corresponding referral site. (Percentage as a proportion of the total bytes transferred.)
Sessions
Sessions that were initiated by each referral.
Pages
Pages that were hit as a result of sessions initiated by the corresponding referral site. This includes failed page hits.
Errors
Errors generated on your site as a result of failed hits within sessions that were initiated by the corresponding referral site.
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